The health sector in Taita Taveta will soon breathe a new life following the government’s commitment to provide quality, accessible, affordable and sustainable preventive healthcare services. According to the health services County Executive Committee Member (CECM) Dr. Frank Mwangemi, they envision the highest level of quality healthcare for socio-economic productivity. “We plan to have a 100 days of Rapid Result Initiative (RRI) programme aimed at revamping the health sector. As a medical professional I believe it's not about us but rather those we are serving. Client Service Charter (CSC) is a very vital element which will have an impact. Our clients want to see a concerned government, a transparent and honest system that's why we will be coming up with an updated CSC," says Mwangemi.
He added that they are on the process of having Standard Operating Procedures (SOPs) which will enable staff overcome different medical errors. Steps to be taken during the RRI include customer relation improvement where health staffs will be undergoing professional short courses and carry out periodic customer service research.
Free health care services scheme to residents aged above 65 years is also part of the action plan. "The department will continue registering new members through the help of local administration, ward administrators and members of county assembly (MCAs) to cover more deserving people across the county,"added the CEC.
National Hospital Insurance Fund (NHIF) beneficiaries will soon start accessing medical services from NHIF Clinic, a plan aimed at decongesting the outpatient and streamlining service delivery. Plans to have a fully-fledged Intensive Care Unit- are underway.
"We are looking forward to purchase a standard ICU bed with life supporting machine, wall oxygen, patient monitoring machine and dental operating chair," he adde